Terms of service
OVERVIEW
Welcome to Havorenia.
Throughout these Terms, “we,” “us,” and “our” refer to Havorenia, operated by LWHN INTERNATIONAL (HONGKONG) CO., LIMITED. Havorenia operates this website and online store, together with all related information, content, features, tools, jewelry, accessories, products, and associated services (collectively, the “Services”), to provide customers with a carefully selected online jewelry shopping experience.
Havorenia is powered by Shopify Inc., which provides the ecommerce technology that enables us to make the Services available to you.
These Terms of Service (“Terms”) apply to your access to and use of the Services, along with any policies incorporated into or referenced by these Terms. Please read them carefully, as they contain important provisions regarding your legal rights, warranty disclaimers, and limitations of liability.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with them, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you confirm that you have reached the legal age of majority in your state, province, or country of residence, or that you have obtained any consent required to allow minor dependents to use the Services through devices you own, purchase, or control.
To access certain features of the Services, browse our online jewelry store, or purchase jewelry, accessories, and related products, you may be required to provide information such as your email address, billing details, payment information, and shipping information.
You represent and warrant that all information provided to us is truthful, accurate, current, complete, and that you have the lawful right to provide it.
You are solely responsible for safeguarding your account credentials and for all activity conducted through your account. You may not sell, transfer, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We take reasonable steps to display and describe our jewelry, accessories, and other products as accurately as possible. However, colors, finishes, dimensions, materials, textures, or other visual characteristics may vary because of your device, screen settings, lighting conditions, manufacturing variations, or similar factors.
We cannot guarantee that the appearance or quality of any jewelry item, accessory, product, or service purchased through our store will precisely match what appears on your screen.
Product descriptions, specifications, pricing, and availability may be changed or updated at any time without prior notice at our discretion.
We reserve the right to discontinue any product at any time and may limit quantities of products or services available to particular individuals, geographic areas, or jurisdictions on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order through Havorenia, you are making an offer to purchase the selected jewelry, accessories, or other products.
Havorenia may accept, decline, restrict, or cancel an order for any lawful reason at our discretion.
An order will not be considered accepted until we confirm acceptance and successfully process the applicable payment.
Please review your order carefully before submitting it. Once an order has been accepted or entered the processing stage, we may no longer be able to accommodate cancellation or modification requests.
If an order is declined, changed, or canceled, we may attempt to contact you using the email address, billing address, shipping address, and/or phone number supplied when the order was placed.
Returns, refunds, and exchanges are governed exclusively by our applicable Refund Policy.
You represent that purchases made through our store are intended for lawful personal or household use unless we expressly agree otherwise.
SECTION 4 – PRICES AND BILLING
Prices, discounts, promotional offers, and special promotions may be revised at any time without advance notice.
The amount charged for a jewelry item, accessory, product, or service will generally be the price displayed at the time your order is submitted and will appear in your order confirmation.
Unless clearly stated otherwise, listed prices may exclude taxes, shipping fees, customs duties, import charges, or other applicable costs.
Prices offered through our online store may differ from prices available through other websites, marketplaces, retailers, or promotional channels.
From time to time, we may offer promotions governed by separate terms. If the conditions of a specific promotion conflict with these Terms, the promotion-specific conditions will apply to that promotion.
You agree to provide complete, accurate, and current billing, payment, purchase, and account information for all transactions completed through our store.
You also agree to keep your account and payment information updated as necessary so that we can complete your purchases and contact you about your order.
You represent and warrant that:
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The payment details you provide are accurate and complete;
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You are authorized to use the chosen payment method;
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Charges submitted through that payment method will be honored by the relevant payment provider; and
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You will pay all valid charges associated with your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery periods displayed on our website are estimates only and are not guaranteed unless we expressly state otherwise.
Delivery may be affected by events outside our reasonable control, including carrier delays, customs processing, severe weather, public holidays, transportation interruptions, inaccurate or incomplete shipping information, or other unforeseen circumstances.
We are not responsible for delays caused by third-party delivery providers, customs authorities, or other events beyond our reasonable control.
Any rights or remedies relating to damaged, missing, delayed, or undelivered orders will be handled in accordance with our Shipping Policy, Refund Policy, and applicable law.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, trade names, logos, branding, written content, images, graphics, videos, audio, jewelry descriptions, customer reviews, website layouts, designs, and other materials, are owned by or licensed to Havorenia, LWHN INTERNATIONAL (HONGKONG) CO., LIMITED, our affiliates, licensors, or other applicable rights holders and are protected by relevant intellectual property laws.
These Terms allow you to access and use the Services solely for lawful personal and non-commercial purposes.
Unless we expressly authorize otherwise, you may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, license, or otherwise exploit any portion of the Services or their content.
Except as expressly provided in these Terms, nothing grants you any license or other right under any patent, trademark, copyright, trade secret, or other intellectual property owned by Havorenia, Shopify, or any third party.
Havorenia’s name, logos, product names, service names, designs, and slogans may constitute trademarks or other intellectual property belonging to Havorenia, its affiliates, or licensors where applicable.
Shopify’s names, logos, products, services, designs, and slogans remain trademarks or intellectual property of Shopify or the applicable rights holders.
All other trademarks remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may make third-party tools available through the Services that we do not own, operate, monitor, or control.
You acknowledge and agree that access to such tools may be provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions from us.
To the fullest extent permitted by applicable law, we will not be responsible for losses or obligations resulting from your use of optional third-party tools.
Your use of any third-party tool is entirely at your own discretion and risk, and you should review and accept the applicable third-party terms before using it.
We may introduce additional features, tools, services, or resources in the future. Any such additions will become part of the Services and will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain content, integrations, materials, or links to websites and services operated by third parties.
We are not responsible for independently reviewing or verifying the accuracy, content, security, policies, practices, products, or services provided by third-party websites.
If you leave our Services to visit or use a third-party website or service, you do so at your own discretion and risk.
To the maximum extent permitted by applicable law, we are not responsible for losses or damages arising from your use of third-party websites or from the purchase or use of products, services, content, or resources made available by third parties.
Please review the applicable third party’s terms, policies, and practices carefully before entering into any transaction.
Questions, complaints, disputes, or concerns involving third-party products or services should generally be directed to the relevant third-party provider.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Havorenia is powered by Shopify, which provides the ecommerce platform that allows us to offer the Services.
However, purchases made through our Store are transactions directly between you and Havorenia / LWHN INTERNATIONAL (HONGKONG) CO., LIMITED, and are not transactions with Shopify.
By using the Services, you acknowledge that, to the extent permitted by applicable law, Shopify is not responsible for products sold through Havorenia or for disputes, injuries, damages, or losses arising directly from transactions between you and Havorenia.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our online store is powered by Shopify, Shopify may also collect and process certain personal information connected with your access to and use of the Services.
Information submitted through the Services may be shared or transmitted to Shopify and other service providers that support our business operations, payment processing, jewelry order fulfillment, fraud prevention, customer support, and maintenance of the Services.
Some of these service providers may operate in countries or regions outside your place of residence.
Please review our Privacy Policy for further details about how personal information is collected, processed, stored, disclosed, and protected.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, comments, reviews, proposals, plans, photographs, videos, or other materials relating to our Services (“Feedback”), you grant us, to the extent permitted by applicable law, a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, developing, improving, and promoting our Services.
You represent and warrant that:
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You own or otherwise hold all necessary rights to the Feedback you provide;
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You have disclosed any material compensation or incentives associated with that Feedback where legally required; and
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Your Feedback complies with these Terms and applicable law.
Unless applicable law requires otherwise, we have no obligation to keep Feedback confidential, compensate you for it, or respond to it.
We reserve the right, but are not required, to monitor, edit, restrict, or remove Feedback that we reasonably believe violates applicable law, intellectual property rights, these Terms, or the rights of another person.
You may not submit Feedback containing unlawful, abusive, defamatory, obscene, fraudulent, infringing, malicious, or otherwise harmful material.
You remain responsible for all Feedback you submit and for its accuracy.
SECTION 12 – ERRORS AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, sizing information, pricing, promotions, offers, shipping charges, estimated delivery times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information when appropriate without prior notice.
Where permitted by applicable law, we may also revise or cancel orders affected by a material pricing or information error.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not directly or indirectly access or use the Services:
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For unlawful, fraudulent, or malicious activities;
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To violate applicable laws, regulations, rules, or ordinances;
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To infringe our intellectual property rights or those of another party;
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To harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;
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To provide false, fraudulent, deceptive, or misleading information;
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To distribute spam, unsolicited advertising, chain messages, or other unauthorized solicitations;
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To impersonate another person or organization;
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To upload or transmit viruses, malware, malicious code, or other harmful software;
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To reproduce, duplicate, copy, sell, resell, or improperly exploit any portion of the Services;
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To collect or monitor another person’s personal information without lawful authorization;
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To phish, pharm, scrape, spider, crawl, or otherwise access the Services using unauthorized automated methods;
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To interfere with the security or proper operation of the Services; or
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To engage in conduct that disrupts or interferes with another person’s use of the Services.
We reserve the right to suspend, restrict, or terminate access to the Services if we reasonably determine that these Terms have been violated.
SECTION 14 – TERMINATION
Where permitted by law, we may suspend or terminate your access to all or any portion of the Services if you breach these Terms, engage in fraudulent or unlawful conduct, misuse the Services, or create security or operational risks.
You will remain responsible for any amounts lawfully owed before termination becomes effective.
Provisions that by their nature are intended to survive termination will remain in effect, including those relating to intellectual property, Feedback, disclaimers, limitation of liability, indemnification, dispute resolution, severability, and other continuing rights and obligations.
SECTION 15 – DISCLAIMER OF WARRANTIES
Information provided through the Services is made available for general informational purposes.
Although we take reasonable steps to provide accurate information, we do not guarantee that all information will always be complete, current, accurate, or free from error.
Your reliance on information provided through the Services is at your own discretion and risk.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE EXPRESSLY STATED OTHERWISE BY HAVORANIA, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Certain jurisdictions do not permit specific warranty exclusions or limitations. In those jurisdictions, the exclusions above apply only to the extent allowed by applicable law.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HAVORANIA, LWHN INTERNATIONAL (HONGKONG) CO., LIMITED, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR JEWELRY, ACCESSORIES, OR OTHER PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS MAY INCLUDE, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Havorenia, LWHN INTERNATIONAL (HONGKONG) CO., LIMITED, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party losses, claims, liabilities, damages, and reasonable legal expenses arising from:
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Your material breach of these Terms;
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Your violation of applicable law or another party’s rights; or
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Your unlawful or unauthorized use of the Services.
We may notify you of any relevant claim and may participate in or assume control of its defense where legally permitted.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent allowed under applicable law.
Any part that cannot be enforced will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision contained in these Terms will not constitute a waiver of that right or provision.
These Terms, together with the policies and operating rules published on our website relating to the Services, form the entire agreement between you and us regarding your use of the Services and replace any earlier agreements or communications concerning the same subject matter.
Any ambiguity in these Terms will not automatically be interpreted against either party solely because that party participated in drafting the Terms.
SECTION 20 – ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written approval, except where applicable law provides otherwise.
We may assign or transfer our rights or obligations under these Terms as part of a merger, acquisition, corporate restructuring, asset sale, or other lawful business transaction, subject to applicable law.
SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION
These Terms of Service and any separate agreements under which we provide the Services will be governed by and interpreted in accordance with the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.
Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, that cannot be resolved informally may, where legally permitted, be referred to arbitration in Hong Kong.
Any arbitration will be conducted in accordance with applicable Hong Kong arbitration law and the rules of an appropriate recognized arbitration institution agreed upon by the parties or otherwise selected in accordance with applicable law.
Nothing in this section prevents consumers from exercising any mandatory legal rights or remedies available under laws that apply to them.
SECTION 22 – HEADINGS
The headings used throughout these Terms are provided solely for convenience and do not limit, modify, or otherwise affect the meaning or interpretation of any provision.
SECTION 23 – CHANGES TO TERMS
You may review the current version of these Terms of Service on this page at any time.
Subject to applicable law, we reserve the right to revise, amend, update, or replace any part of these Terms by publishing an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those changes where permitted by applicable law.
SECTION 24 – CONTACT INFORMATION
Questions concerning these Terms of Service may be submitted using the following contact details:
Store Name: Havorenia
Legal Business Name: LWHN INTERNATIONAL (HONGKONG) CO., LIMITED
Website: https://havorenia.com
Email: support@havorenia.com
Phone: (707) 691-0820
Business Address:
UNIT 03E 15/F, CARNIVAL COMMERCIAL BUILDING, 18 JAVA ROAD, NORTH POINT, HONG KONG